BengkelNET
BengkelNET gives you a modern, end to end digital claims processing platform that handles a variety of claim types
In times where growing the top line is becoming increasingly difficult due to various influencing factors, including market saturation or the inability to differentiate insurance products; insurers should adopt a controllable claims cost.
Thriving in today’s business environment and managing the challenges of the claims department requires companies to change and make the best use of new technologies, even if making the switch requires investment and a lot of work. All insurers have a main aim of managing expenses wisely and operating more efficiently. By combining best practices and efficient claims management, insurers will be able to minimize claims costs, improve efficiency and, ultimately, enhance customer satisfaction.
As a TPA (Third Party Administrator), BengkelNet will provide an end-to-end integrated engine which designed to communicate, transact, manage and process all claims-related claim activities. Enabling Insurance customer to check claims status and customer notification claims via a paperless, intuitive and secure user-friendly B2C interface.
Automated Claim Processing
Get end-to-end claims workflows that are customer-focused, cost-effective, and adaptable automated and running within days, not months. BengkelNet provide Full automation and elimination of operational inefficacies and legacy issues. The platform also have visual workflow editor for easy workflow design and Business Rules setup with timely and accurate claim routing and notifications. Other than that, the platform can works in sequential or parallel workflows to specify whether documents are reviewed and approved in a specific order or by multiple reviewers at the same time.
Claim Submission Forms
Once claim process started, the claim information collected is systematically evaluated by the rules engine to define underwriting processing for review and acceptance. Once bound, the system within BengkelNet platform will performs re-rating, changes in exposures and resulting billing plans, financial transaction management, and renewals and cancellation management.
Intelligent Policy Management
Get end-to-end claims workflows that are customer-focused, cost-effective, and adaptable automated and running within days, not months. BengkelNet provide Full automation and elimination of operational inefficacies and legacy issues. The platform also have visual workflow editor for easy workflow design and Business Rules setup with timely and accurate claim routing and notifications. Other than that, the platform can works in sequential or parallel workflows to specify whether documents are reviewed and approved in a specific order or by multiple reviewers at the same time.
Detailed Reporting
One of capability of BengkelNet is to provide better insights into insurance company claim data to detect all activities patterns that happened in this platform. BengkelNet also coud enable your employees to make data-driven decisions. Like others kind of online reporting will gives Insurance companies access to real-time data, with a drag and drop interface for specific data request and easier reporting presentation.